![]() ![]() A kind person out there in cyperspace could you please give me some advice on how to restore my printer? Thank you! Sharon. I am a 71 year grandmother, who is working on a project for my grandson. ![]() I even uninstalled and reinstalled the printer without success. I did everything I knew to do that isn't much. I installed a new set of cartridges (black and color) in my printer HP Officejet Pro 8600 today and now it won't print a document. Problem with HP Officejet Pro 8600 printer - HELP Please! ![]() Good luck and please let me know the results of your troubleshooting operations. In you command prompt, type sfc/scannow, and then press ENTER. That will take you to your command prompt. If this does not resolve the issue, I would recommend going to your home screen in mosaic, and typing in CMD and press to enter. Once you have done this, I recommend reinstalling the software using the HP printer install wizard for Windows. On your keyboard, hold down your windows key and R key I am including the steps to get the specific folder: I suggest you remove all your temp HP folder. ![]() It also seems that there may be a corruption in the temp directory. I would start by trying to install on another account on the computer. I see that you have found errors during the installation. Hello Alfitoand welcome to the Forums of HP, I hope you enjoy your experience! I downloaded more than 10 times the files several associates of troubleshooting: troubleshooting HP Installation failure MSI, HP Print and Scan doctor, but they have not helped at all.Īny suggestions would be greatly appreciated. I am able to print, if I add the printer through the option "add a printer" in Windows Explorer, but I want to install the complete software so that I can scan also. The error message is the same every time I try something new. This may indicate that the file is corrupted. Impossible to install a file that is necessary because the CAB file c:\users\User\appdata\local\temp\7zS2EAD\OJ860圆4.cab has a signature digital invalid. I tried to remove the software, reinstall, reboot the computer, do a 'clean' start, and nothing has worked so far. I tried to install the software and drivers for HP OfficeJet Pro 8600 without success. 8.1 Windows Pro problem with HP OfficeJet Pro 8600 ![]()
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